Policies
Review how NextMarket handles privacy, cookies, refunds, and delivery for digital products and related services.
Privacy Policy
This privacy notice for NextMarket ("we," "us," or "our") describes how and why we may collect, store, use, and share ("process") your information when you use our services ("Services"), including when you visit https://nextmarket.site, purchase products, create or use an account, contact support, or interact with us through Discord or other related channels.
If you do not agree with this policy, please do not use our Services. If you have questions or concerns, contact us at support@nextmarket.site or through our Discord server.
Summary of Key Points
- Personal information: We may process information you provide, such as your email address, account details, support messages, and order information.
- Sensitive information: We do not knowingly process sensitive personal information.
- Third parties: We may use service providers such as payment processors, fraud prevention tools, hosting providers, and support platforms.
- Payments: Payment details are processed by third-party payment providers such as Stripe or other available checkout providers. We do not store full payment card details.
- Security: We use reasonable technical and organizational measures, but no internet transmission or storage system can be guaranteed to be 100% secure.
- Your rights: Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.
1. What Information Do We Collect?
We collect personal information that you voluntarily provide when you register for the Services, place an order, request support, join related community channels, or otherwise contact us. This may include email addresses, account identifiers, order details, billing information needed to process purchases, Discord usernames or messages you send to support, and any information you choose to provide.
Payment data required to complete purchases is handled by our payment providers. Their privacy notices and security practices apply to the payment information they process.
2. How Do We Process Your Information?
We process information to provide, improve, secure, and administer our Services. This includes creating and managing accounts, delivering purchased products, processing payments, responding to support requests, sending administrative notices, managing orders, preventing fraud, enforcing our terms, and complying with legal obligations.
3. What Legal Bases Do We Rely On?
If you are located in the European Economic Area, United Kingdom, Switzerland, Canada, or another region with similar privacy laws, we process personal information only when we have a valid legal basis. These may include your consent, performance of a contract, compliance with legal obligations, protection of vital interests, and legitimate business interests such as security, fraud prevention, customer support, and service improvement.
You may withdraw consent where consent is the applicable basis. Withdrawal does not affect processing already carried out before withdrawal, and it may not affect processing performed under another lawful basis.
4. When and With Whom Do We Share Personal Information?
We may share information with service providers who help us operate the Services, such as hosting providers, payment processors, fraud prevention providers, analytics tools, communication and support platforms, and professional advisers. We may also share information if required by law, to protect rights and safety, or in connection with a merger, acquisition, financing, sale of assets, or similar business transfer.
5. How Long Do We Keep Your Information?
We keep personal information for as long as necessary to fulfill the purposes described in this notice unless a longer retention period is required or permitted by law, including tax, accounting, fraud prevention, dispute resolution, or legal compliance requirements. When we no longer need the information, we will delete, anonymize, or securely isolate it until deletion is possible.
6. How Do We Keep Your Information Safe?
We use reasonable technical and organizational measures designed to protect personal information. However, no electronic transmission over the internet or storage technology is completely secure. You should access the Services only in a secure environment and protect your account credentials.
7. Do We Collect Information From Minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of a minor and consent to the minor's use of the Services. If you believe we collected information from a person under 18, contact us at support@nextmarket.site.
8. What Are Your Privacy Rights?
Depending on your location, you may have rights to request access to your personal information, correction, deletion, restriction, portability, withdrawal of consent, or objection to certain processing. You may also have the right to complain to a local data protection authority.
To exercise your rights, contact us at support@nextmarket.site or through Discord. We may need to verify your identity before processing a request.
9. Controls for Do-Not-Track Features
Most browsers and some mobile operating systems include a Do-Not-Track ("DNT") setting. Because no uniform standard for recognizing DNT signals has been finalized, we do not currently respond to DNT browser signals. If a standard is adopted that we must follow, we will update this policy.
10. United States Privacy Rights
Residents of certain U.S. states, including California, Colorado, Connecticut, Utah, Virginia, and other states with consumer privacy laws, may have additional rights regarding access, correction, deletion, portability, opt-out, appeal, and non-discrimination. We do not sell personal information. We also do not knowingly process sensitive personal information for purposes requiring an opt-out right unless otherwise disclosed.
To submit a privacy request or appeal a decision, contact us at support@nextmarket.site. If you use an authorized agent, we may require proof of authorization and verification of your identity.
11. Other Regions
You may have additional rights depending on your country or region, including rights under privacy laws in Australia, New Zealand, South Africa, the European Economic Area, the United Kingdom, Switzerland, Canada, and other jurisdictions. Contact us to request review, update, correction, or deletion of your information.
12. Third-Party Websites
Our Services may contain links to third-party websites or platforms, including Discord, payment providers, or embedded media services. We are not responsible for the privacy practices, content, or policies of third-party websites. Review their policies before providing information to them.
13. Updates to This Notice
We may update this privacy notice from time to time. The updated version will be indicated by an updated revised date and will be effective when it is posted. We encourage you to review this page regularly.
Return Policy
Refunds
All sales are final and no refund will be issued, except where required by applicable law or where NextMarket decides otherwise at its sole discretion.
Digital Products
Because our products may be digital, instantly delivered, license-based, account-based, or otherwise made available shortly after purchase, orders are generally not eligible for return once fulfilled or accessed.
Questions
If you have questions about a purchase or believe there is an issue with your order, contact us at support@nextmarket.site or through Discord.
Shipping & Delivery Policy
Delivery Options
NextMarket primarily provides digital products and related services. Unless stated otherwise on the product page or checkout page, delivery is made digitally through your account, email, order page, license delivery system, or support channel.
Shipping Cost
We offer free digital delivery on orders. Physical shipping is not normally required for digital products.
International Delivery
Our digital products may be available worldwide unless restricted by law, payment availability, product limitations, or service availability. You are responsible for complying with the laws applicable in your country and for any taxes, duties, or fees that may apply.
Delivery Issues
If you do not receive access to your product after purchase, contact us at support@nextmarket.site or through Discord.